 Directed global process improvement initiatives spanning project management, quality assurance, customer support, systems engineering, product installation, and sales. Conducting Product Audit, Process Audit to reduce non-compliances & achieve customer satisfaction. Conducting inspection & testing. ), Define the features of the product and builds out the backlog/stories, Decides on when to release with MVP (Minimal Viable Product), Adjust features and priority every iteration/sprint, as needed, Communicate project deliverables and status to senior leaders, Collaborate with Learning & Development as new processes are identified as well as when training may be needed to support a release, Minimum of three years of insurance or financial industry operations experience, Proven experience collaborating with others on process improvements or equivalent, Ability to interpret process flow maps and basic requirement documents, Strong computer proficiency in Word, Excel, Outlook and PowerPoint, Experience in a similar role with an insurance or financial services company, Experience developing training materials, documenting processes, and interpreting contract language and/or procedures, Defining and improving business processes with a focus on telecommunications process knowledge, Interpreting business requirements for partner organizations, Supporting business in managing change related to technology, product, or process change, Exercising independent judgment in methods, techniques and evaluation criteria for obtaining results, Acting independently to determine methods and procedures on assignments, Assessing readiness for change prior to implementing solutions, Ability to analyze complex problems, interpret operational needs and develop creative solutions, Strong MS Excel, Access, & PowerPoint skills, Ability to manage multiple priorities and workflow, Advanced verbal and written communication skills, strong interpersonal skills and ability to deal effectively in a team environment. An expert in quality, processes, and efficiency offers a proven track record of success in identifying areas for improvement and formulating/executing initiatives that enhance operational, organizational, and system performance. Guide the recruiter to the conclusion that you are the best candidate for the business process improvement job. Specializes in Six Sigma Theory of business. Business process improvement software. This includes the monthly Quality meeting and quarterly Village Hall, Maintains Continuous Improvement and Quality reporting and analysis - monthly, quarterly, ad-hoc, Constructs and maintains process flow diagrams to provide visual representation of activities and relationships, Understands Lean concepts and the application to drive business improvements, Partners with BPI Manager to instill a Continuous Improvement culture across the organization, “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy, Familiarity with Change Management theories and best practice approaches (i.e. This section acts as a 30-second sales pitch. Hard-working, efficient, detail-oriented IT project manager (PMP), highly skilled in Agile, Scrum, Vendor Management and Business Process Improvement. It is legal evidence that you actively involved your employees in the recognition and promotion process without discrimination. Provides guidance for the implementation of Evidence Based Medicine in quality initiatives and/or throughout the pathway program. A professional with more than years of result-oriented experience in improving business efficiencies within the Product Management, Supply Chain, Customer Support and Talent Management function. Develops reports used to identify process failures and provide recommended steps to prevent future occurrences. Business process analysis is often a step in a bigger initiative – business process management (BPM) or business process improvement (BPI). Becomes intimately familiar with the entire scope and requirements of the initiative. It happens through the cost-cutting and the reduction of the processes’ conclusion time. Education requirements include a Bachelor’s Degree in business administration. To see how you can launch your career, view this sample resume for a business analyst that Isaacs created below, or download the business analyst resume template in Word. Here's a sample data analyst resume illustrating the perfect personal information section for your resume: This is a snapshot of the data analyst resume that we have built usingHiration's Online … For any company to see … BPI, on the other hand, means … Professional Summary. Assembles the process team, assigns individual responsibilities and guides the team through the process methodology. Process Manager in charge of the development and implementation of the business process management project. The basic principles of Lean are. Skip to main content. Responsible for assessing, communicating and mitigating risk with improvement initiatives, Accountable for achieving objectives of improvement initiatives and making sure that the changes stick by defining governance and are effective by creating metrics and dashboards. Process Improvement Consultants help companies optimize their business processes and operations. A direct goal of the process analysis is its improvement. Demonstrate a strong presence in the production area following up team identified actions. products, services, and support. Upload your resume. Quick Overview. With thorough understanding of an organization’s ever-evolving needs, will help relevant parties identify weaknesses in operations and improve processes through updated systems, technology, reeducation, training, etc. Sample Report Output Based in Sample Visio Process – ENTIRELY Ficticious . Championed improvements in the assembly department resulting in $684,000 saved for 2013. 4,331 Project Manager Process Improvement jobs available on Indeed.com. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Responsible for capturing and integrating lessons learned into business practices, Highly motivated individual who is capable of leading bold change in a matrix organization, Experience across the value chain of capital equipment project execution – in large or small businesses, but preferably both, Experience with industrial and utility power generation, air quality control and balance of plant equipment is highly desired, Proven experience championing and driving cross-functional change initiatives that include the implementation of IT solutions, Experience with defining prioritized, detailed action plans and creating business cases for broad, complex business improvement initiatives, Fluency with quality management systems and proficiency with modifying existing or creating new policies, procedures, work instructions and training material in support of ongoing improvement initiatives, Strong interpersonal and relationship building skills with demonstrated resourcefulness and flexibility both internally and externally, ERP implementation experience highly desired, Willingness and ability to travel both domestically and internationally, Proficiency with Lean Six Sigma tools and methodologies, including root cause analysis, Lean Six Sigma certification highly desired, BS in Engineering with 10 years of experience with industrial and utility power generation, air quality control and balance of plant equipment, 1 – 3 years of relevant work experience in project management and data analysis; experience in process improvement and / or change management preferred, Demonstrated knowledge of SQL preferred; experience in SQL Server a strong plus, Technical competency in Six Sigma skills (DMAIC, Lean, Six Sigma, or Change Management) a strong plus, Strong proficiency in analyzing data sets and identifying root causes, determining cause/effect relationships, and assessing impact of changes, Experience with building upon analysis to deliver actionable, data-driven recommendations and successful outcomes, Ability to facilitate and influence cross-functional stakeholders, Competency in tailoring clear verbal and written communication for a wide variety of stakeholders, Thoroughness in tracking numerous, detail-intensive tasks while ensuring their completion and accuracy, Demonstrates personal initiative and actively assumes responsibility and ownership, Willingness to challenge assumptions and current practices across the organization, Leads projects and working teams to deliver expected results, Applies continuous improvement tools and techniques, as well as other Lean Six Sigma principles and tools, toward a variety of projects, Facilitates workshops and targeted improvement events to help teams quickly achieve strategic objectives, Works with local team members to identify and prioritize continuous improvement opportunities, Works with functional and site leaders as a "thought leader" to create future state improvement roadmaps with clear executable plans that are in line with the business strategies improvement needs, Works with local team members to instill effective daily work management behaviors, such as daily metric review, Contributes toward building a grass-roots culture of continuous improvement, Coaches other employees on the use of various tools, concepts and practices foundational to Lean Six Sigma in order for employees to build self-sufficiency, sustainability and scalability, Participation in Communities of Practice, leading of Lean/Six Sigma training classes, documentation of business processes and completion of required continued learning, Six Sigma Certified Black Belt / Green Belt, Experience in data collection and analysis for Master Black Belt projects, Management in leading, training and coaching high performing Lean Six Sigma teams is a plus, Demonstrated understanding and experience in continuous improvement, process management, or system thinking (4 to 6 years), Black Belt/ Green Belt or Lean Practitioner Certified, Experience Transactional business process, or operations required, Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos, Proficient with Microsoft Powerpoint, Excel, and Word, 0-25% travel expected (expectations shown are targeted ranges; actual travel required will vary by project and can exceed or go below targeted amounts.