Applies to the following industries & professionals only: This agency handles consumer complaints concerning applicable regulated businesses. Landlord Responsibilities/Rights See Rights and Duties of Landlords or Search "Legal Topics & Issues" under Public/Consumers. StateofFlorida.com is not an official publication of the State of Florida. File a complaint about an individual, agency, school or instructor providing private investigative, private security or recovery services. Then, the Florida department of insurance told me that they do not handle complaints against companies for Medicaid plans. About Us | Disclaimer & Terms of Use | Privacy Policy | Refund Policy | Contact Us, Florida Department of Law Enforcement (Complaints), Price Gouging (Fraud Hotline 1-866-966-7226), Scroll to the category of information which applies to your complaint; or, See "Business Complaints" below for general complaints or to check on a Florida business; or. Locate Other useful website links regarding the insurance industry? Your complaint will be recorded in a database and analyzed for a pattern of wrongdoing that may result in a formal investigation or action to protect the public. Financial fraud. FILE AN INSURANCE COMPLAINT BY EMAIL Fraud and consumer protection Insurance fraud alert Division of Insurance Fraud Learn about the Citizens Depopulation Program and which companies are approved by the Office to participate in a You can also check the status of a complaint, or add information, such as Letter of Authorization (PDF), to an existing complaint. If you have any questions, please contact 850.487.1395. Removing Citizens' Policies, Warranties and Tenants' Responsibilities/RightsSee "Consumer" then "Call-a-Law" section at Florida Bar website. Office of Insurance Regulation (Tallahassee) Florida Financial Services Commission Consumer Helpline: 1-877-693-5236 Hours: 8 AM–5 PM Monday–Friday Insurance Complaints Consumer Assistance. Locate informational memoranda/bulletins issued by the Office? Learn about regulatory actions taken by the Office, such as unauthorized casualty product review, life and health financial oversight, etc.? Search for Malpractice/closed claims against doctors (medical professional liability), attorneys (lawyers professional liability), and directors and officers (DNO) in Florida? Consumer Fraud (All Types) — Federal Trade Commission, Consumer Product Incident — To Report Problems, Recent Consumer News — State of Florida.com. Pros and cons of Florida home insurance companies The Florida Office of Insurance Regulation (Office) provides the general public with access to thousands of insurance company form and rate filings as part of the "IRFS Forms & Rates Filing Search" system. Search for Unclaimed Property in Florida (which can include life insurance proceeds). Find information about a particular type of insurance, such as auto, accident and health, homeowners, flood, These J.D. insurance agent (producer/adjuster) or agency information (c/o Department of Financial Services)? Search for legislative summaries and presentations? Of the five companies analyzed, Security First has the cheapest homeowners insurance rates in Florida, on average, for a $200K dwelling, followed by State Farm, and Universal Property & Casualty Insurance Company. Instead, contact the office by phone or by traditional mail. To complain about health care practitioners, HMOs, health care facilities or agencies, or Medicaid fraud, contact the Agency for Health Care Administration Consumer Services Hotline at 888.419.3456. Car Insurance Quotes — Get the most competitive rates in Florida. *Pursuant to Section 455.275(1), Florida Statutes, effective October 1, 2012, licensees licensed under Chapter 455, F.S. Homeowners insurance in Florida is the costliest in the country, on average. Report Insurance Fraud I want to: Report Fraud: Get Status of Referral Enforcement Actions For a listing of the most recent enforcement actions taken by the Department against licensees, registrants, and other entities, please click here. In addition, some of these resources were not developed by the Office, and some links will direct you to websites not maintained by the Office. StateofFlorida.com is not affiliated with, owned, or operated by the State of Florida and is not endorsed or approved by the State of Florida. "Florida Information Locator" and "It's Your Florida!" Learn about upcoming events, such as public rate/rule hearings, meetings, etc.? There are plenty of options for home insurance in Florida, but not all are created equal. Lawyers (Complaints Against)Once at the Florida Bar website, click on "Consumer Services;" also see fee arbitration program, fee mediation program. Law Enforcement Complaints Florida Department of Law Enforcement (Complaints) Lawyers (Complaints Against) Homeowners' Associations (Complaints)Business & Professional Regulation, Identity Theft Information & Protection — FAQIdentity TheftFederal Trade CommissionFlorida Attorney General, Landlord Responsibilities/RightsSee Rights and Duties of Landlords or Search "Legal Topics & Issues" under Public/Consumers, Law Enforcement ComplaintsFlorida Department of Law Enforcement (Complaints). Motor Vehicle Service Agreements, Statement of Agency Organization and Operation, Statewide Toll-Free: 1-877-MY-FL-CFO (1-877-693-5236). See BBB rating, reviews, complaints, request a quote & more. Free Online Car Insurance Quotes This system contains relevant filings for both the Life & Health and Property & Casualty lines of business. are registered servicemarks in the State of Florida. Find an Office searchable database to: Determine if an insurance company is licensed in Florida? Visit MyFlorida.com, Agriculture – Agriculture Department Complaints, Agriculture — Dept. You can contact a specialist directly by telephone on weekdays between the hours of 8:00 a.m. - 5:00 p.m. EST at the statewide, toll-free number 1-877-MY-FL-CFO (1-877-693-5236). See the bottom of this page for additional consumer related information and links. Applies to the following industries & professionals regulated by this agency only: Telecommunications (Complaints Against Service Providers), Telephone "No Sales Solicitation Calls" (Florida). Animal disease & pest inspection upon entry and exit, Plant disease upon entry and exit through inspection, Investigation of wild land fires throughout the state, Consumer complaints/financial investigations related to consumer fraud, Building Code Administrators & Inspectors, Telephone Solicitations — No Sales Solicitation Info, Travel — (Sellers of Travel, Travel Agents, etc. Pursuant to s. 624.307(10)(b), Florida Statutes, insurance companies are allowed 20 days to respond to the department. Insurance Information & Complaints. This is a data repository for final orders, emergency actions and administrative complaints that have been filed. However, if the company information is incorrect, it may extend that response date. Florida Toll Free Numbers: - Fraud Hotline 1-866-966-7226 - Lemon Law 1-800-321-5366 To search for final orders issued on or before July 1, 2015, click here.To search for orders issued after July 1, 2015, click here. The Insurance Information Institute indicates the average cost of homeowners insurance in Florida is $1,951 compared with a national average of $1,211. As Florida unemployment applications passed the million mark this week, Gov. Request assistance with an insurance question or file an insurance-related complaint (c/o Department of Financial Services)? Review top 25 or create custom market share reports for personal and commercial insurance residential policies? | Complaint FormToll Free: (Florida Only) 1-800-435-7352; or All Others: (850) 922-2966The following types of business are covered by this agency: Doctors/Medical Professionals — How do I file a complaint? Education (PUBLIC Schools, Colleges or Universities), Electric — Electricity Utility Complaints, Ethics Commission (Complaints Against Florida Public Officials). 200 East Gaines Street, Tallahassee, FL 32399 (850) 413-3140, Notice to All Life & Health Form and Rate Filers, New Entities to The most recent refresh of the data occurred on 12/08/2020 03:11:32. Please contact the employee leasing company or its insurance carrier to verify coverage of a client company. Florida Insurance Guide SM. FILE AN INSURANCE COMPLAINT BY TELEPHONE. Banks, Financial Fraud, Financial Investigations, Business Complaints (Statewide — Attorney General), Jacksonville Area — City of Jacksonville Consumer AffairsMiami-Dade County — Consumer Services DepartmentOrlando Area/Orange County — Consumer Fraud UnitSt. But we had a problem. Medical Professionals (Complaints Against), Mobile HomesMobile Home Complaints — (Dealers/Manufacturers), Price Gouging (Fraud Hotline 1-866-966-7226)Florida Attorney General, Regulated Industries (All Types)Locate regulating agencies for information or to file complaints, Renters — Tenant Responsibilities/RightsSee Rights and Duties of Tenants or Search "Legal Topics & Issues" under Public/Consumers, Smoking Ban Information — Clean Indoor Air Complaints. Complaints About an FDACS Employee or FDACS Itself . of Agriculture Law Enforcement. Find information about a particular business unit within the Office, such as company admissions, property & The Office of Inspector General investigates allegations of misconduct by FDACS employees. take-out? and/or unlicensed entities? Florida Regulated Industries GuideLinks to regulating agencies & requirements for industries that are regulated. Regulates non-depository financial services and conducts examinations of regulated entities If you are calling from Out of State please dial (850) 413-3089. Fraud Complaints (All Types) — File a ComplaintFlorida Attorney General’s hotline helps victims of any type of fraud or unfair trade practices get the assistance they need; toll-Free 1-866-966-7226. Petersburg/Clearwater Area — Pinellas County Consumer ProtectionTampa Area/Hillsborough County Government — Consumer Protection Agency. Car Insurance Quotes — Get the most competitive rates in Florida. State Farm Auto Insurance Review; Average Cost of Homeowners Insurance in Florida. Florida Combined Life Insurance Company, P.O. Medical Plans in Miami Lakes, FL. Organization attempts to address marketplace problems in a fair manner through the use of voluntary self-regulation and consumer education. All Rights Reserved. My client’s health plan (Molina Medicaid) refused to pay the hospital for their $99,000 bill. Reviews from Florida Insurance College students about the certifications, programs, course fee, admission and more to choose the right school for you. Locate the company complaint comparison database for auto and homeowners insurance (c/o Department of Financial Services)? Choosing a national or a local Florida insurance company. Click on "Lawyer Regulation" and then "Regulation of Lawyer Conduct" once at the Florida Bar's website. NOTE: Before filing or contacting please have the following information ready: Policy information – Company, Policy Number or Claim Number Your contact information – Address, Telephone Number (Home, Cell or Work). Box 45132, Jacksonville, FL 32232 Ancillary PPO Dental or Vision Insurance for Employer Groups Florida Blue Group Ancillary, Dept. So I filed a consumer complaint with Florida’s department of insurance. 1158, P.O. Copyright © 2000-, StateofFlorida.com. Search for insurance rates for auto, homeowners, Medicare Supplement (Medigap) and small group health insurance? A new Proof of Coverage Database (Compliance) application is coming soon which will incorporate and combine the current ... company, to the insurance company and finally to the Division. Office of Insurance Regulation (Tallahassee) Florida Financial Services Commission Consumer Helpline: 1-877-693-5236 Hours: 8 AM–5 PM Monday–Friday Insurance Complaints | Consumer Assistance. Insurance Agent and Agency Services 200 East Gaines Street Tallahassee, FL 32399-0318 Florida has the second-highest rate for homeowners insurance across the United States. the Markets – All Lines, Financial Data on Companies The Florida Department of Health’s Division of Medical Quality Assurance (MQA) recently launched a new and improved health care complaint portal. Internet Scams. 7 months ago. When you're shopping for an insurance company, check the insurer's complaint record -- especially if it's a small insurer that's offering a good rate, but … Under Florida law, e-mail addresses are public records. The Consumer Services Unit (CSU) is where the complaint process begins. A Florida insurance attorney can review the insurance contract and application laws to determine the best course of action for holding the insurance company liable for property damage and other damages caused by the refusal to act in good faith. Florida is one state in particular that has a lot of regional insurance providers to choose from, like the Florida Peninsula Insurance Company, in addition to the usual big-name companies like State Farm and Allstate. Find industry reports and other publications, such as annual reports, Fast Facts, rate changes for health and property insurance, etc.? Box 121158, Dallas, TX 75312-1158 The Office is also entrusted with the duty of carefully monitoring statewide industry markets. Florida Attorney General. BBB accredited since 8/22/2019. *Please Note: The most comprehensive way to find information about the Office is to use the “Search” window located at the top right-hand side of each webpage. False Official Statements Whoever knowingly makes a false statement in writing with the intent to mislead a public servant in the performance of his official duty shall be guilty of a misdemeanor of the second degree, punishable as provided in s. 775.082, s.775.083, or s. 775.084, Florida Statutes. Florida Insurance Commissioner Complaint Information . Disciplinary Process Map (pdf); Consumer Services (pdf). Use our online Consumer Complaint Portal to file a complaint with DFS about insurance companies, vacant properties, student loans, mortgages, bail, banking, lending, and other financial services. Find information about an must provide the Department with an email address if they have one. This repository is refreshed nightly Monday through Friday with data from the primary database. Health care complaints. The Office serves Floridians through its responsibilities for regulation, compliance and enforcement of statutes related to the business of insurance. ), Private Investigators & Investigation Agencies, Recovery Agent — Recovery Agencies & Instructors, Security Officers, Agencies & Instructors. Medicare supplement, life, etc.? Consumer Complaint. It is the central intake for all complaints, including complaints alleging the practice of a healthcare profession or the operation … Kin writes homeowners insurance policies in areas that have been historically underserved by larger insurers, many of which don't operate in Florida at all because of its reputation for risk. Find recent news releases, advisories or statements issued by the Office? 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